Terms & Conditions
Last Updated: April 2026
1. Introduction
These Terms and Conditions govern your use of the Dhvani Kart website (https://dhvanikart.com) and the purchase of products offered through this platform. By accessing or using our website, you agree to comply with these terms. Dhvani Kart is a brand owned and operated by DHVANI ENTERPRISES, a registered business entity in India.
2. Business Information
Legal Entity: DHVANI ENTERPRISES
Registered Office: 1/2481, EAST RAM NAGAR, GALI NO -26, Moti Ram Road, New Modern Shahdara, New Delhi, Shahdara, Delhi, 110032
GSTIN: 07BYWPS6838R1ZU
Email: care@dhvanikart.com
Phone: 9220727407
3. Products and Pricing
All products listed on Dhvani Kart are subject to availability. We make every effort to display accurate product descriptions, specifications, and images. However, slight variations may occur. All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. The final payable amount, including GST and shipping charges, is displayed on the checkout page before you confirm your order. We reserve the right to modify prices without prior notice.
4. Orders and Payment
By placing an order, you make an offer to purchase the selected products. We reserve the right to accept or reject any order. Payment can be made via UPI (Unified Payments Interface). All UPI transactions are processed securely through our payment gateway partner. Orders are confirmed only after successful payment verification. No card data is stored on our servers.
5. GST and Invoice
All orders will include a GST-compliant invoice. The GST breakdown will be visible during checkout. The invoice will be sent to the email address provided during checkout.
6. Shipping and Delivery
We ship to all serviceable pin codes across India. Estimated delivery timelines are provided at checkout and typically range from 5 to 10 business days depending on the delivery location. Free shipping is available on orders above Rs. 2,000. For orders below this threshold, a flat shipping fee of Rs. 99 applies. Detailed shipping information is available on our Shipping Policy page.
7. Cancellation and Refund
Orders can be cancelled before dispatch. Refunds for eligible cancellations are processed within 7-10 business days. Detailed terms are available in our Refund and Cancellation Policy.
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of DHVANI ENTERPRISES or its respective rights holders. Unauthorized reproduction or distribution is prohibited.
9. Limitation of Liability
Dhvani Kart shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased from this website. Our liability is limited to the amount paid for the specific product in question.
10. Prohibited Items
Dhvani Kart does not sell or facilitate the sale of any prohibited items including drugs, weapons, counterfeit products, lottery tickets, adult content, or tobacco/alcohol products.
11. Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms or the use of this website shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
12. Grievance Redressal
Grievance Officer: NAYAN SINGH
Email: care@dhvanikart.com
Phone: 9220727407
Grievances will be addressed within 48 hours of receipt.
13. Changes to Terms
We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.